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C. Meter Reset Procedure
1.
Place the meter face down on a level surface.
2.
Press the reset button in the middle of the battery
pack using a tool such as a screwdriver or a paper
clip.
3.
Turn over the meter.
a.
The Roche logo is displayed.
b.
If the Roche logo does not appear within 60
seconds, place the meter on a base unitfor a
minimum of 15 minutes to recharge the
battery.
c.
Within a short period of time, the meter
Version’s screen will appear, displaying the
version numbers of the meter components.
4.
The screens for entering the date and the time
appear if date and time need to be set. If needed,
enter the correct date and time, confirm each
screen with
.
5.
To ensure successful troubleshooting, Dock the
meter in the base unit and let it download
completely for SYNCHRONIZATION of the
meter’s Date and Time with the System’s Date and
Time.
6.
Finally, the Power Up/Stand By Screen and the
Main Menu are displayed.
D. Broken / Inactive Meters
1. Meters that fail to perform properly or have failed QC cannot be used for
patient testing.
2. Meters removed from service must be returned to Clinical Engineering for
evaluation, downloading of data, and meter replacement.
3. For assistance, please call Clinical Engineering at 3-1727 (general
number) or refer to Clinical Engineering contact list below.
E. Network Connectivity Problem
1. For reporting patient’s results during downtime due to Result Interface
Problem, please follow Nursing Protocol or your Department/Unit Policy.
2. To Look-up Results directly the meter when results are not interfacing to
APEX/EMR, see page 11 (XVIII Downtime) on how to retrieve results
when connectivity is down.
3. For assistance, please contact IT/LIS Department (415) 353-9000 or
(415) 514-4100 or put an IT ticket request on-line at
https://servicenow.ucsfmedicalcenter.org
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